Archive

Posts Tagged ‘Xerox’

Seven ad campaigns that changed everything.

January 3rd, 2011

You gotta love all those end-of-year lists. They’re neat, tidy and timely.

That being said, I thought this might be a great opportunity to unveil our own end-of-year list. But rather than focus on the highs or lows of the past year, I thought, why not revisit campaigns that, quite literally, changed everything.

These are campaigns that gave us not just great ads, but forced us to rethink the very possibilities of persuasive communication. They’re presented in more-or-less sequential order.

1. Volkswagen “Think Small” (Doyle Dane Bernbach, 1962)

think-small

The now-famous Beetle campaign from DDB demonstrated how a marketer could succeed by creating a personality for his/her product, not by talking about the product, but by making the campaign more about the buyer. Volkswagen ads were like a dialogue with customers. Buyers could see themselves as part of the Volkswagen community. Looking at the DDB campaign en toto, one would surmise the Volkswagen buyer to be smart, frugal, no-nonsense and possessing an understated sense of humor. Truthfully, who wouldn’t want to be seen like that?

2. Xerox “Brother Dominic” (Needham, Harper Steers, 1976)

Until this famous TV Benedictine monk came along, business-to-business advertising was dull as dirt, pretty much confined to cold, boring sell sheets that reps would leave with their business cards. Business people don’t have time to be entertained, so the thinking went, so advertising to them as we would consumers is a waste of time. Kudos to Needham for remembering that business people are consumers, too. And that the best way to demonstrate a product’s true benefits are through storytelling, not bland bullet points.

3. FedEx “Sedelmaier campaign” (Ally Gargano, 1978)

In the 1970s and 80s, Chicago Director Joe Sedelmaier directed some of the funniest commercials ever aired, whether for FedEx, Wendy’s (“Where’s the Beef”), Alaska Airlines, Sprint (where I got the chance to work with him) and many others. His unique style of visual humor helped expand the definition of “what’s funny” in commercials. Until Joe, humor was pretty much restricted to quippy one-liners. Suddenly, sight gags were funny, characters were funny, ridiculous storytelling was funny. But the key thing was, with Joe, the needle moved. While many in the business derided him for “making fun” of the customer, results showed that “the customer” liked it, remembered it and acted on it.

4. Miller Lite “Ex-Jocks” (Backer-Spielvogel, 1976)

The use of jocks in advertising has become somewhat ubiquitous these days. And many of the spots are quite entertaining. But before the original Miller Lite spots, athlete advertising was pretty much of the hold-up-the-product-and-smile variety…not much in the way of capturing the personality of the jocks. Then Miller Lite came along. And Backer-Spielvogel was tasked with making a lite beer acceptable to the largest segment of beer drinkers—men. This campaign did it in spades. It not only propelled Miller Lite from a niche brand to the best selling brand of beer in America, it solidified jocks’ place in advertising lore.

5. Nike “Michael Jordan” (Wieden & Kennedy, 1986)

Nike did dozens of great ad campaigns prior to signing a rookie basketball player named Michael Jordan as a spokesperson in 1985. But Jordan became the brand, and the brand be came Jordan. The two represented the same values, and became inseparable, so far as Nike’s audience was concerned. The spots were so well crafted, they felt as if they were coming directly from Jordan, not scripted for him. Even these earliest spots featuring Spike Lee as Mars Blackman gave a hint at what was to come.

6. Apple MacIntosh “1984” (Chiat/Day, 1983)

Okay, so this is the low-hanging fruit. Yes, it ushered in the era of the bigger-than-life Superbowl commercial. But more importantly, it demonstrated how cinematic production values and flawless storytelling, when combined with a legitimate product promise, can move mountains.

7. National Milk Processors Board “Got Milk” (Goodby, Silverstein & Partners, 1994)

got_milk_sandwich

A great campaign to be sure, in every sense of the word. But “game changing?” I struggled with this at first, then decided to include it, for much the same reason Volkswagon and Xerox were included. For years, the Milk Board ran a campaign called “Milk Does a Body Good” that did a pretty good job of highlighting all the reasons a consumer should WANT to buy milk. Despite all those millions spent, growth was non-existent. Then Got Milk captured America’s fancy. And it did it by acknowledging HOW people used the product and WHY they wanted it. In short, folks didn’t buy milk because it was loaded with protein and Vitamin D; they bought it because somehow, nothing goes better with those monster chocolate chip cookies you love. Not just storytelling, but honest storytelling.

BONUS – 8. Old Spice “The Man Your Man Could Smell Like” (Wieden & Kennedy, 2010)

Maybe this one is too recent to be included as a campaign of seismic proportions. But to my mind, it is the first campaign that successfully integrated traditional media with community-building Social Media to create unprecedented buzz (more than 1.4 BILLION views and mentions) and sales response (sales up over 100% in the two months following the campaign’s launch). And that doesn’t include the “updating-the-stodgy-brand” factor. From this day forward, I doubt there will be a “big idea” in this business that doesn’t include a strong Social Media component.

Can you think of any other campaigns you felt “changed everything?” Let us know, we’d love to hear from you.

Posted by Mickey

Mickey Creative, Media, Ramblings , , , , , , , , , ,

Innovation with a “Big I.”

April 21st, 2010

It is said that when European discoverers first came to the New World some five centuries ago, the natives they encountered literally could not see the explorers’ large-masted ships, even though they were moored no more than a hundred yards or so off shore. How could this possibly be? How do you “miss” a 60-foot ship the likes of which you’ve never seen before?

Well, the thinking goes that to the natives, their world ended at the shoreline. It was simply not possible for anything to exist beyond the water’s edge. To them, these men magically appeared out of nowhere. Even the wisest among them could not see beyond this paradigm.

Now consider how leading business people every day fail to see the “boats” right in front of them. How many times must an organization get blind-sided by new competition simply because it is unable to see beyond its own “shoreline?”

Take Sony as an example. How did the company not beat Apple to the iPod? And IBM. How were the company’s PCs made irrelevant by a 20-year-old college student building computers in his dorm room? There are plenty more examples. How did Xerox totally miss out on the desktop publishing phenomenon? How did Polaroid, the company that invented instant photography, somehow end up AWOL in the development of digital photography?

In short, how did these companies, with resources, market share and intelligence the newcomers could only dream of, get beaten at their own game? I would submit that they were unable to see beyond their “water’s edge.” They accepted as gospel the prevailing paradigm, and saw it as static, as something that would never change. After all, all these companies had an unprecedented share of the market. Why monkey with success?

To these organizations, the term “innovation” gets defined as finding ways to make your product or service incrementally better. Innovation with a “little i.” Add a few more bells and whistles. Find ways to cut production costs. Release it in some hot new color. Cut R&D, because we already have a product people love. What you end up with is a Walkman that plays both sides of the tape.

History show us settling for incremental improvements is rarely the road to long-term prosperity.

So how do you keep from “pulling a Sony?” Think Innovation with a “Big I.” For starters, develop a flanking strategy. Dedicate a meaningful budget to explore “what might be.” Treat this as “couch cushion money,” not accountable to any ROI analysis. Assign your best big-picture thinkers. Talk to customers, not just about how they like your product today, but what they expect in the future. Look at emerging technologies and trends, and ask how these can be harnessed to improve future offerings.

Above all, it helps to believe the world might not end at the shoreline, as we’ve been taught all these years.

And continually ask yourself, what boats are you not seeing?

Posted by Mickey

Mickey Creative, On Clients, Ramblings , , , , , ,