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Seven ad campaigns that changed everything.

January 3rd, 2011

You gotta love all those end-of-year lists. They’re neat, tidy and timely.

That being said, I thought this might be a great opportunity to unveil our own end-of-year list. But rather than focus on the highs or lows of the past year, I thought, why not revisit campaigns that, quite literally, changed everything.

These are campaigns that gave us not just great ads, but forced us to rethink the very possibilities of persuasive communication. They’re presented in more-or-less sequential order.

1. Volkswagen “Think Small” (Doyle Dane Bernbach, 1962)

think-small

The now-famous Beetle campaign from DDB demonstrated how a marketer could succeed by creating a personality for his/her product, not by talking about the product, but by making the campaign more about the buyer. Volkswagen ads were like a dialogue with customers. Buyers could see themselves as part of the Volkswagen community. Looking at the DDB campaign en toto, one would surmise the Volkswagen buyer to be smart, frugal, no-nonsense and possessing an understated sense of humor. Truthfully, who wouldn’t want to be seen like that?

2. Xerox “Brother Dominic” (Needham, Harper Steers, 1976)

Until this famous TV Benedictine monk came along, business-to-business advertising was dull as dirt, pretty much confined to cold, boring sell sheets that reps would leave with their business cards. Business people don’t have time to be entertained, so the thinking went, so advertising to them as we would consumers is a waste of time. Kudos to Needham for remembering that business people are consumers, too. And that the best way to demonstrate a product’s true benefits are through storytelling, not bland bullet points.

3. FedEx “Sedelmaier campaign” (Ally Gargano, 1978)

In the 1970s and 80s, Chicago Director Joe Sedelmaier directed some of the funniest commercials ever aired, whether for FedEx, Wendy’s (“Where’s the Beef”), Alaska Airlines, Sprint (where I got the chance to work with him) and many others. His unique style of visual humor helped expand the definition of “what’s funny” in commercials. Until Joe, humor was pretty much restricted to quippy one-liners. Suddenly, sight gags were funny, characters were funny, ridiculous storytelling was funny. But the key thing was, with Joe, the needle moved. While many in the business derided him for “making fun” of the customer, results showed that “the customer” liked it, remembered it and acted on it.

4. Miller Lite “Ex-Jocks” (Backer-Spielvogel, 1976)

The use of jocks in advertising has become somewhat ubiquitous these days. And many of the spots are quite entertaining. But before the original Miller Lite spots, athlete advertising was pretty much of the hold-up-the-product-and-smile variety…not much in the way of capturing the personality of the jocks. Then Miller Lite came along. And Backer-Spielvogel was tasked with making a lite beer acceptable to the largest segment of beer drinkers—men. This campaign did it in spades. It not only propelled Miller Lite from a niche brand to the best selling brand of beer in America, it solidified jocks’ place in advertising lore.

5. Nike “Michael Jordan” (Wieden & Kennedy, 1986)

Nike did dozens of great ad campaigns prior to signing a rookie basketball player named Michael Jordan as a spokesperson in 1985. But Jordan became the brand, and the brand be came Jordan. The two represented the same values, and became inseparable, so far as Nike’s audience was concerned. The spots were so well crafted, they felt as if they were coming directly from Jordan, not scripted for him. Even these earliest spots featuring Spike Lee as Mars Blackman gave a hint at what was to come.

6. Apple MacIntosh “1984” (Chiat/Day, 1983)

Okay, so this is the low-hanging fruit. Yes, it ushered in the era of the bigger-than-life Superbowl commercial. But more importantly, it demonstrated how cinematic production values and flawless storytelling, when combined with a legitimate product promise, can move mountains.

7. National Milk Processors Board “Got Milk” (Goodby, Silverstein & Partners, 1994)

got_milk_sandwich

A great campaign to be sure, in every sense of the word. But “game changing?” I struggled with this at first, then decided to include it, for much the same reason Volkswagon and Xerox were included. For years, the Milk Board ran a campaign called “Milk Does a Body Good” that did a pretty good job of highlighting all the reasons a consumer should WANT to buy milk. Despite all those millions spent, growth was non-existent. Then Got Milk captured America’s fancy. And it did it by acknowledging HOW people used the product and WHY they wanted it. In short, folks didn’t buy milk because it was loaded with protein and Vitamin D; they bought it because somehow, nothing goes better with those monster chocolate chip cookies you love. Not just storytelling, but honest storytelling.

BONUS – 8. Old Spice “The Man Your Man Could Smell Like” (Wieden & Kennedy, 2010)

Maybe this one is too recent to be included as a campaign of seismic proportions. But to my mind, it is the first campaign that successfully integrated traditional media with community-building Social Media to create unprecedented buzz (more than 1.4 BILLION views and mentions) and sales response (sales up over 100% in the two months following the campaign’s launch). And that doesn’t include the “updating-the-stodgy-brand” factor. From this day forward, I doubt there will be a “big idea” in this business that doesn’t include a strong Social Media component.

Can you think of any other campaigns you felt “changed everything?” Let us know, we’d love to hear from you.

Posted by Mickey

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Fearless predictions for 2010.

December 17th, 2009

Now that 2009 is almost in our rear view mirrors, it’s time to look ahead to what’s coming in 2010. What better time to prognosticate about the days ahead.

Oh sure. We could go for the low-hanging fruit here and “predict” that mass media spending will go down, online and Social Media spending will go up, Facebook will pass 400 million users, yada yada yada. That might score us some cheap points, but really, that stuff is sort of a given. So, for better or worse, here are some of our fearless predictions about some less frequently discussed marketing and social Media issues:

  1. Destination sites continue to lose their relevance. One of the most under reported stories regarding online use this year is that despite overall traffic online growing by leaps and bounds, visits to high-traffic sites like Dell, Nike and many others have been trending downward. Meanwhile, social sites like Facebook have skyrocketed. Take a step back and it makes total sense—most information-rich websites are not set up to foster an ongoing relationship with visitors. They’re pretty much “one-and-done”—you can get everything you need from them in a single visit and have no reason to return. Things like blogs, Facebook pages, Twitter feeds and some microsites are designed for people to visit them often, and to engage customers on a much deeper level. It is here where more and more of the online traffic will continue to flow.
  2. The Video Revolution comes to Social Media. Video will become a more important part of every social media platform. Not long ago, if I mentioned “video” and “Social Media” in the same sentence, you’d immediately think YouTube, Vimeo or some other video aggregator. Today, with increased bandwidth abounding and the mobile platform (especially smart phones) expanding, video has become a much more important part of all Social Media platforms. Embedded “how-to” videos on web sites. Live-action video conferences and powerpoints. Video emails. Videos posted on Facebook. Even video in blogs (now called “vlogging”).
  3. Behavioral Targeting continues to help marketers get personal. Improved analytics now give us a more complete picture of our customers, and puts their purchases into more relevant context. This will help us better target our efforts to ensure hitting prospects when they are at a “moment of decision” in the purchase cycle. Whereas we used to target professional women 35-54 as the likely target of our salad dressing, we can now narrow it down to shoppers who have just picked up two heads of romaine lettuce and who haven’t purchased salad dressing for a few weeks.
  4. The emergence of the “Super Portal.” Right now there are many Social Media platforms to deal with. Keeping up with all of them can eat up a sizable portion of your day. But now, platforms are beginning to offer tools that make it seamless to share content and jump between platforms automatically and effortlessly. In the world of Twitter, for example, Tweetdeck and Hoot Suite make it possible to manage much of your Social Media profile from a single dashboard. This convergence of platforms is in turn going to free us up so we can have even more involvement in Social Media.
  5. Great content remains the ultimate “game changer.” While a lot of factors play in to the virility of content, none is more important than having a great idea. Great content not only generates interest in the medium for which it was created, it also spreads quickly to other platforms and lends itself to being spread by the community and re-purposed and “mashed up” by the audience as well. All of which means more exposure for the producer. Susan Boyle, The Wedding Dance, and The Evian Rollerskating Babies are just the beginning.
  6. Content on demand, when you want it, where you want it. This continues a trend of breaking the tether to a television or a laptop. The emergence of mobile is moving us even more into a totally “on demand” society. Comcast’s recent announcement that it will provide subscribers with anytime access to 27 channels of real-time programming through its “TV Everywhere” program (going online by year’s end) could provide a platform tipping point.
  7. More information to marketers makes decisions harder, not easier. Tools like Google Analytics provide a wealth of data for marketers, but at the end of the day, data is just data. To make sense of it you need to understand the story that data is telling and what the opportunities are around it. Otherwise you will find yourself in the 2010 version of “paralysis by analysis.”

If you have any marketing/Social Media predictions for 2010 you’d like to share, we’d love to hear from you.

Posted by Mickey

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Yes, it’s a killer idea.

June 2nd, 2009

Here’s a video I fund on ADWEEK’S site. It features Dan Wieden, co-founder of Wieden & Kennedy in Portland, the agency behind much of the great Nike work of the past 20 years.

In this interview, Dan comes clean about how Nike’s tag line “Just Do It” came about. Surprisingly, among the inspirations for the line, it seems, is condemned killer Gary Gilmore.

Dan Wieden on Just Do It

Just as many suspected, the difference between a killer and a copywriter is a some deft editing.

Posted by Mickey

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